Meet Our Team

The Acadian Managers team is by your side to make dependable property insurance easy for you. It's our mission to raise the standard for homeowners and independent agents alike with strong partnerships and reliable coverage for people like you.

President and CEO

Mike Toffoli

Mike has over 20 years of insurance carrier management experience.  He has held senior marketing, operations and finance positions at several property and casualty insurance carriers including three Louisiana domiciled carriers, two Florida domiciled carriers, and the Florida RPCJUA (now known as Florida’s Citizens Property Insurance Corporation).  He also owned and operated Hunter Insurance, an Orlando, FL based retail insurance agency from 2004-2015.  He has a Master of Accounting degree from the University of Florida and is a licensed general lines and surplus lines agent.

Chief Operating Officer

Will Gabel

Will has over 25 years of insurance industry management experience.  Prior to joining Acadian Managers, Will held the positions of CFO and IT Director of Gulf Atlantic Insurance and has previously served senior roles in operations, finance and technology positions for various Louisiana domiciled carriers. His background spans many sides of the Property and Casualty insurance industry including direct carriers, managing general agencies and reinsurance providers across multiple states and product lines including homeowners, medical malpractice and legal expense.  At Acadian Managers, Will’s focus continues to revolve around creating an efficient operating environment for all departments and disciplines within the organization by providing the direction, information and tools necessary for current successes and future opportunities.  He holds a Master of Science degree in Information Systems Management and a bachelor’s degree in Accounting and Multinational Business Operations from Florida State University.

Vice President

Kerri Lyman

Kerri has over 18 years of experience in the insurance industry. Graduating from Clemson University with a major in Math and Statistics, Kerri began her career with BlueCross BlueShield South Carolina. She has been involved with Louisiana personal property insurance and the Louisiana Citizens take-out process since moving to the Property and Casualty side in 2011. She also assisted in launching South Carolina programs as a marketing sales representative for several Louisiana domiciled carriers. In 2018, Kerri joined the Acadian Managers team overseeing Underwriting and Human Resources.  Kerri also holds a Certified Insurance Counselor designation.

Director of Operations

Mike Culbertson

Mike has over 35 years of claims, operations, and senior management experience, all with the Seibels Bruce Group. While at Seibels he developed expertise in home office claims management, field adjusting, catastrophe adjusting, technical auditing, training and settlement negotiations, reinsurance, independent agency relationships, software development, mergers and acquisitions, process improvement, and BPO development.  He has earned both his CPCU and AIC designations and has conducted numerous continuing education classes across the country.  For Acadian Managers, Mike supervises the claims area. He is a graduate of the University of South Carolina with a major in Finance and Insurance.  

Regional Manager

Jordana Richmond

Jordana joined the Acadian Managers team in 2019. Before Acadian, Jordana held the position of Chief Client Relations Officer for an insurance defense firm, working closely with domestic and international insurance carriers, reinsurers, managing general agents, and corporations. For over 10 years, Jordana has served as a liaison between carriers and their defense counsel in all manner of insurance defense matters, including property, casualty, and professional liability claims. Jordana is a graduate of Tulane University and its A.B. Freeman School of Business.